Shipping Policy

At Bryc Tours, we aim to deliver your outdoor and travel products in a timely and efficient manner. Please review our shipping policy for important details about processing times, delivery, and shipping charges.

1. Shipping Timeframes

  • Processing Time: Orders are processed within 1–2 business days after receiving your order confirmation. Please note that orders are only processed on business days (Monday–Friday, excluding holidays).
  • Delivery Time: Delivery time depends on your location. Typically, shipping will take between 5–7 business days. However, delivery times may vary based on factors such as location, weather conditions, and third-party carrier delays.

2. Shipping Method

We currently use trusted courier services to handle all deliveries. Shipping will be done to the address provided at the time of order, and tracking information (if available) will be sent to you once your order has been shipped.

3. Shipping Charges

  • Shipping Fees: Shipping fees will be calculated at checkout based on your location. Shipping charges are non-refundable unless there is an issue with your order that is our responsibility (such as receiving a damaged or incorrect item).
  • Cash on Delivery: Bryc Tours offers Cash on Delivery (COD) as the only payment method. You will pay for your order when it is delivered to your specified address.

4. Delivery Issues

  • Damaged or Incorrect Items: If you receive a damaged or incorrect product, please contact us within 7 days of receiving your order at [email protected]. We will assist you in resolving the issue, either by offering a replacement or a resolution.
  • Missing or Delayed Deliveries: If you have not received your order within the expected delivery window of 5–7 business days, please reach out to us immediately. We will work with the courier service to track the status of your delivery.

5. International Shipping

Currently, Bryc Tours only offers domestic shipping. We do not accept international orders at this time.

6. Shipping Address

It is important to provide an accurate and complete shipping address at checkout. Bryc Tours is not responsible for lost or delayed shipments due to incorrect or incomplete address details provided by the customer.

7. Changes to Shipping Policy

Bryc Tours reserves the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page with an updated effective date.

For any questions or concerns regarding shipping, please contact us at [email protected].